Joel Gascoigne
Joel Gascoigne

Founder CEO, Buffer

About Newsletter Notes

Welcome to my personal writing space for learning in public.

About Newsletter Notes
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Articles strategy · 17
  • Article

    Welcoming Maria Thomas as Buffer’s Chief Product Officer

    Note: this was originally posted on the Buffer blog. In July, we shared that we were looking for a product leader to help us take Buffer forward in our next phase. After speaking to an incredible...

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    2 min readstrategy
    January 6, 2021
  • Article

    Reflecting on 10 years of building Buffer

    Note: this was originally posted on the Buffer blog. Today marks ten years since I launched the first version of Buffer. What started as a landing page to gauge interest, and then a very basic product...

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    23 min readstrategy
    December 3, 2020
  • Article

    Buffer's product journey, and our next step to hire a VP of Product

    Note: this was originally posted on the Buffer blog. We've been building Buffer for coming up to ten years now. We’re currently a 90-person fully remote team with over 70,000 paying customers and $20M...

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    15 min readstrategy
    July 28, 2020
  • Article

    Buffer's investor update on COVID-19 impact and approach

    Note: this was originally posted on the Buffer blog. Ever since the world got turned upside down by COVID-19, it’s been “business as unusual” for everyone – Buffer included. I sent this update out to...

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    7 min readstrategy
    April 8, 2020
  • Article

    Buffer’s evolution and expansion

    Note: this was originally posted on the Buffer blog. Almost exactly two years ago, I wrote this blog post about the next step in Buffer’s social media journey. I described Buffer’s multi-product...

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    6 min readstrategy
    August 20, 2019
  • Article

    We spent $3.3M buying out investors: Why and how we did it

    Note: this was originally posted on the Buffer blog. Last month, Buffer spent $3.3 million – about half of all the cash we had in the bank – to buy out our main venture capital (VC) investors....

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    13 min readstrategy
    September 10, 2018
  • Article

    The next step in Buffer’s social media journey

    Note: this was originally posted on the Buffer blog. Can you remember where you were seven years ago? I was in my apartment in Birmingham, UK, coding up the very first version of Buffer as a tool to...

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    6 min readstrategy
    August 2, 2017
  • Article

    Change at Buffer: The next phase, and why our co-founder and our CTO are moving on

    Note: this was originally posted on the Buffer blog. We’ve always done things differently at Buffer. For me, this has always come from a natural desire to question things. Why base your company and...

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    9 min readstrategy
    February 20, 2017
  • Article

    From startup to scaleup: What we’re changing as we make the transition

    Note: this was originally posted on the Buffer blog. In the past couple of months, I’ve had a number of thoughts around the growth Buffer has experienced in the last year and some interesting...

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    10 min readstrategy
    June 1, 2016
  • strategy
    Article

    How my co-founder and I structure ourselves as CEO and COO

    For the first two years of Buffer we didn’t use C-level titles. In February last year it started to make much more sense for me to use the CEO title, and soon after Leo became CMO. We had grown up a...

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    7 min read
    March 30, 2014
  • strategy
    Article

    The quiet pivot

    In the last 6 months, we’ve quietly shifted the direction of Buffer. Our adjustment is now almost complete and we’re charging ahead with our new vision. It’s interesting to reflect on how we came to...

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    5 min read
    March 23, 2014
  • strategy
    Article

    4 short stories of our attempts to be lean at our startup

    It’s no secret that I’ve personally been hugely impacted by Eric Ries’ work and the Lean Startup movement. Buffer would not be where it is today without his writings and videos opening my mind to a...

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    10 min read
    March 2, 2014
  • strategy
    Article

    Ratio thinking

    Something I’ve found difficult to completely embrace, but which understanding has been super important, is the idea that there is a ratio for everything. I’ve started to call this Ratio Thinking, and...

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    4 min read
    April 29, 2013
  • strategy
    Article

    Want to be successful? Be inconsistent

    Recently 37signals published an article titled Some advice from Jeff Bezos. This wasn’t your usual advice, and I found it interesting to read and how familiar it felt as I read each next line. The...

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    8 min read
    October 21, 2012
  • strategy
    Article

    Pricing your product: It doesn't have to be so complicated

    In the last week I’ve talked with a few early stage startup founders about pricing. It seems pricing is often a large block for many. It’s understandable, since there are so many decisions to make:...

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    6 min read
    August 25, 2012
  • strategy
    Article

    How to name your startup

    Choosing a name is one of the parts of a startup I find the most difficult. It’s also something you can easily get hung up on. We all know that the key thing is to move on to actually building...

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    3 min read
    August 11, 2012
  • strategy
    Article

    Is making mistakes a necessity for success?

    I would like to ponder whether making mistakes is actually a necessary part of the process of achieving whatever form of “success” we are striving for. I’d love your thoughts in the comments. A topic...

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    4 min read
    December 19, 2010