❝ as the organization grows, an increasing proportion of energy diverts to managing the internal mass rather than contributing to the outside world

One of Drucker’s most important insights is that an organization is like a biological organism in one key way: Internal mass grows at a faster rate than external surface; thus, as the organization grows, an increasing proportion of energy diverts to managing the internal mass rather than contributing to the outside world.

– Peter F. Drucker in The Effective Executive