❝ A decision has not been made until people know…

A decision has not been made until people know:

  • the name of the person accountable for carrying it out;
  • the deadline;
  • the names of the people who will be affected by the decision and therefore have to know about, understand, and approve it—or at least not be strongly opposed to it; and
  • the names of the people who have to be informed of the decision, even if they are not directly affected by it.

Peter F. Drucker in The Effective Executive